Answer
In order to access your Finspreads trading account via your iPhone
or iPod touch, you need to have OS 3.0 (or any later version)
installed on your gadget. You could also use 3G, Wi-Fi and Edge
data connections. Where possible, we recommend using a Wi-Fi
connection for optimum performance.
In order to access your Finspreads trading
account via your iPhone or iPod touch, you need to have OS 3.0 (or
any later version) installed on your gadget. You could also use 3G,
Wi-Fi and Edge data connections. Where possible, we recommend using
a Wi-Fi connection for optimum performance.
The Finspreads iPhone trading App, enables you
to access global financial markets at your fingertips. With
Finspreads App, you can speculate on fast moving financial markets
wherever you are and at any time. You can also place tax-free
Spread Bets on a range of markets including UK and global equities,
indices, currencies, commodities and more.
Please remember tax laws are subject to change and depend on
individual circumstances.
The Finspreads App™ enables you to execute
Spread Betting trades confidently and securely no matter where you
are. You can search for live market prices, view specific market
information, open and close Spread Betting positions, manage
margins, save opening and closing orders etc. Our efficient iPhone
App also enables you to view your Finspreads trading account
details, including running profit and loss, watch lists and
historical account and order information from wherever you
are.
You can download the Finspreads iPhone App for
free. Simply go to the App Store℠ and search for
“Finspreads™”.
If you already hold a Finspreads trading
account, downloading and accessing your account via the Finspreads™
iPhone App is very simple. See our step-by-step guide below:
1. Navigate to the App Store and search for ‘Finspreads™'.
Alternatively, Finspreads™ can also be found within the Top Free
apps in the Finance category.
2. Click on the Finspreads™ iPhone App, displayed within the
search results.
3. Click ‘Free’ to initiate the download process, and then hit
‘Install'.
4. Enter your Apple ID and password to validate the install.
5. Once installed, click the Finspreads™ iPhone App launch icon
on your iPhone Home screen. This will open the Finspreads™ iPhone
App.
6. Enter your login details in the Login screen, and press
‘Login'.
You will need a Finspreads account to use the
Finspreads iPhone App.
Finspreads client services can be contacted on
freephone 08000 96 96 20 or +44 20 7150 0400 or by email:
enquiries@finspreads.comYou can check what version of operating system
(OS) your handset is using by following the steps below:
1. Click on the ‘Settings’ icon on the iPhone home screen.
2. Click the ‘General’ menu option.
3. Click the ‘About’ menu option.
The first digit of the three-digit ‘Version’ number (x.x.x) depicts
the version you are using. If this version begins with a 3 – i.e.
3.0.1 – then you have version OS 3.0, which means you can use the
Finspreads iPhone App straight away. If you have a previous version
of OS– i.e. 2.0.1 – then you need to upgrade your handset via the
App Store℠.
1. Connect your iPhone/iPod touch® to your
PC/Mac and open iTunes.
2. Select your device (located on the left-hand side of the
screen). This will take you to the summary view.
3. Look for the version section and click ‘check for update’. If
your device does not have OS version 3.0 or the above installed,
iTunes will let you know that there is a new version available and
will ask whether you wish to upgrade.
Within the main Settings menu of the iPhone,
you can find individual settings for select applications. Within
the Finspreads™ iPhone App option, you’re able to customise certain
additional options such as Auto Resume Login, Inactivity Timeout
and more.
It is easy to check whether you have the
latest version of the Finspreads™ iPhone App on your phone. All you
have to do is navigate to the ‘Updates’ option within the App
Store, select Finspreads™ and check the version. Please note that
the App Store may prompt you for your Apple ID and password at this
stage. We will notify you when a new update has been
introduced.
We’re working on a feature that will enable
you to fund your Finspreads account through your iPhone. In the
meantime, you can fund your account by logging on to the
Finspreads
trading platform and following the instructions listed under
the ‘Account’ tab.
At the moment, it is not possible to manage
your account details through the Finspreads™ iPhone App. You can
change your password, update your email address as well as fund
your account and view statements by logging in to the Finspreads
trading platform and accessing the ‘Account’ tab.
You don't need to be logged in to your
trading platform when using the iPhone App. You can access and
trade using your account with Finspreads™ at any time within market
hours
You will need an active Finspreads trading
account in order to log in and execute trades via your Finspreads
iPhone App. You can access your account by entering your Finspreads
web login details on your Finspreads iPhone App. If you don’t have
an account, you can open one now at
www.finspreads.comIf you are experiencing any kind of problems
with your iPhone App, please email us on
iphone@finspreads.com and we’ll
respond to your query as soon as we can.
If your connection is lost while entering the
details of a new order or trade, you will simply get logged out
from the iPhone App. The trade/order will not be processed, and no
changes will be made to your account. You can then log back in once
you have a suitable connection.
If your connection is lost while a trade or order is being
processed, the action will be received by Finspreads and the trade
or order will successfully be processed. This is dependent on the
details being received before connection is lost. In any case, you
will be able to log back in to check your open positions and active
orders.
This message will appear if your handset does
not have a strong connection. In this case, try to find an area
with an improved data connection, or connect to a local Wi-Fi
network.
The ‘Three-Second Rule’ is a security measure
put in place to ensure that clients only trade on the latest live
market price – if a market price is three seconds old or more, the
trade may not be processed. If you find that this error message
appears more than once, this may be due to a weak connection,
either through Wi-Fi or data connection. We recommend using a Wi-Fi
connection where possible, to ensure you receive the very latest
live market prices.
The default inactivity
timeout setting can be amended within the Finspreads™ iPhone App
option under the iPhone's main Settings menu.
When enabling the ‘Auto
Resume Login’ option within the Finspreads™ application settings,
the Finspreads™ app will login to the Account screen immediately
after login by default. However, the default initial screen option
works normally when ‘Auto Resume Login’ is disabled.
If you lose your phone,
please contact Client Management immediately on 08000 96 96 20, and
inform them about your situation. Your password will then be reset,
preventing any unauthorised access to your account. Please also
ensure that you contact your network provider regarding the loss of
your handset.
The Finspreads™ iPhone
App is fully secure. The iPhone App employs a negotiated SSL
connection to Finspreads for all transactions to and from the
iPhone and iPod touch. Transactional information is fed into the
iPhone App from Finspreads without any information being stored
directly onto the device. Users have the option of saving their
account number and password, but this is only saved if the user
requests it and acknowledges the risks associated with it. The
iPhone App has also been certified and approved by Apple.
We have a mobile
dealing platform available for a wide range of mobiles to help you
trade on the move no matter where you are. See our
Mobile Trading page for more
information.
Alternatively, please contact our Client Management Team on 08000
96 96 20.